President - BP Group
Board of Advisors
CPP Master

Director - Alix Partners

Specialising in working with the leaders of service and technology businesses responsible for critical cost reduction, productivity and profitability issues.

  Key business performance transformations include:
- Doubling the value of outsourcer Dendrite International from $8 to $16 per share within a year
- AOL Europe from $600 million losses to profitability,
- AXA UK £100 million losses to profitability,
- Reducing AXA Shared Services costs by 25% (£38 million per annum)

SVP & Founder
Chief Coach - BP Group
Board of Advisors
CPP Master

Group Manager - Outside-In
Managing Consultant - Towers Associates

A seasoned practitioner with over 30 years of hands-on experience, Steve is one of industry's noted experts in BPM, CEM, Outside-In and Performance transformation. 
Steve heads the Research & Professional Services network within the BP Group. 

Retained by the world leading companies Steve has written five best-selling BPM books and frequently appears as a keynote and thought leader at global conferences. 

As a co-founder www.bpgroup.org in 1992 and CEO Steve developed the world’s first and premier network for Process & Performance professionals. Now in 118 countries with membership of 30,000+

Board of Advisors
Licensed Coach
CPP Master


Project Director, Programme Manager and experienced Business Developer

Successfully delivered multi-million GBP complex technology & business change programmes and projects within Treasury, Corporate Banking, Trade Finance, Risk Management, Wealth Management and Private Banking, CRM, Business Intelligence environments. A number significantly exceeded mandate objectives, including 4 complex system implementations which were the fastest of the solution type in the world. Experience includes products from leading suppliers such as Temenos, Misys, Murex, China Systems, Sungard, DST.

BP Group Management Team
Chief Customer Officer
CPP Master

Chief Customer Officer and a member of the management team. James works at the cutting edge of Customer Experience and represents the BP Group in online forums, seminars and conferences.

James comes from the front-line and understands the customer first hand having worked in several leading customer oriented companies as a Coach and Leader.

 

BP Group Management Team
Chief Process Officer
CPP Master

Phillipa has worked with the BP Group for six years, initially as a Research Associate then Research Director and now CPO.

An accomplished CPP Master Phillipa brings an in-depth knowledge and practical approach to the work of the Group. 

 

Group Manager - Sweden
CPP Master
Licensed Coach

Solution Architect BPM at Acando Consulting

Martina has spent most of her 20 year long career, combining her theoretical background in business administration and psychology with a in-dept hands-on experience of technology, bridging the gap between business and technology.

She has worked both as an employee and consultant in roles as Business Controller, Solution Architect and Project Manager

Licensed Coach
Partner
CPP Master

Janne has ten years of experience in improving organizations and business through information technology and process improvement projects. Janne has done major projects over the years in the field of media, transportation, logistics, manufacturing, software development, NGOs and business consulting.

Besides helping organizations to suceed through business transformation he is also a trained coach for leadership development. He has had mentors like Steve Towers and John C. Maxwell Team on his side to give him tools for top of the class leadership training. Combining leadership skills to business improvement tools will provide great results for any organization looking to thrive.

Board of Advisors
Licensed Coach
CPP Professional


فهد بن عبدالعزيز التويجري
Virtual Society Consultant (VSC)
MD - EBTRAC

     

Board of Advisors

Chief Architect & CEO at iCMG International, LLC
Licensed Coach

Sunil is a practicing architect & CEO of iCMG. He is an architecture strategist who is influencing enterprise decisions for realizing systems worth $10 mn to $50 mn. As an architecture coach/mentor, have taught enterprise & software architecture classes to over 5,000 professionals (cumulative) throughout South America to South Asia.

Group Manager - LSS & PI Alumni
CPP Master

Program Director, BPM
at the Nature Conservancy

As the BPM Program Director for the world's largest environmental non-profit organization, The Nature Conservancy, Erika's focus is on promoting business process effectiveness as an integral component to organizational success and on instilling BPM, its use, and its value as fundamental components of the organization's culture

Group Manager - Intelligent Design
CPP Master

Principal at Harvard and Associates

General business and managment consulting, with speciality in large and complex systems (e.g. ERP, DW, CRM, etc)

Complex business systems and projects, design and development, leadership and motivation, migrations and integration, efficiency and reliability initiatives

Group Manager - Australia WA
CPP Master

Director & Business Process Analyst at Consultas Pty Ltd

Marjolein has 22 years as Director of her own consultancy company with a client base from both the Corporate and Public Sectors.

She is a qualified Information Designer, a certified Project Management Professional, and a Certified Process Professional (5) with extensive experience in the development of business operations management and project management systems. In addition, her skills include teaching and training development, delivery and facilitation.

Group Manager - Germany
CPP Master

IT Consultant and Process Professional

A Certified Process Professional - making the customer the center of the organisation.
Just completed an MBA in Technology Management.

Main areas of expertise lie in the Supply chain area with long-term experience of Procter & Gamble's global supply chain and linked IT systems

Specializing in software design and implementation in the supply chain area. Technical experience in mainframe (COBOL, CICS, DB2), SAP (SD and gATP) and Java (J2EE, Oracle) areas.

Mark Barnett

Group Manager - Process Simulation
CPP Professional

SVP Process
Bank of America

Senior VP, Seasoned Leader of Business Operations Excellence functions. certified Business Process Management (BPM) Professional with multi-industry experience including financial services, mortgage, health insurance, telecommunications, high-tech manufacturing, multi-level marketing and information technology.

Certified Six-Sigma Green Belt, MBA, with engineering Ph.D. Outcome-focused, results-oriented, and able to herd cats.