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South African based Phoenix Corporate Events recently hosted a webinar with luminaries from the Experience industry to answer the question "What value is there in attending business to business events and conferences?". Here is a selection of mini videos that answer many questions for busy professionals deciding where to invest in themselves.
Steve Towers (Chief Experience Officer, BPG) chaired the expert panel including Lynn Baker (CEO - South Africa Customer Experience Awards™) Nadia Soloman (Head of Customer Experience, Vumatel) Dave Hobbs, (CX Evangelist, CX Experts) Aloysius Xavier Petersen (Managing Director, Phoenix Corporate Events) and Bianca Martin (Chief Operations Officer, Phoenix Corporate Events) |
Nadia Soloman, Head of Customer Experience at Vumatel kicks off the panels session
We started the discussion with brief introductions (see below) and our first question was aimed at Nadia.
The question Nadia addresses is "As an employee how can I justify to you, my boss, why you should let me attend an event." |
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Sponsors for the webinar include (click them to find out more) 
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full webinar (60 minutes) highlights belowJoin the panel for an enthusiastic discussion of the value of attending industry events. The full 60 minutes above or drop into some highlights below.
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From an organisers perspective why should professionals attend any Event - and what is different about the CSS?
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Do put your questions to the panel. After this webinar reach out to us for more insights. Our LinkedIns are at the top.
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Bring the learning back and let others benefit from your event attendance by planting those seeds....
How to Justify attending an event. Making the case to your organisation and then bring your new knowledge into your work
We have to engage with people in a physical way by immersing them into interesting topics.
👍🏽 Did an Event achieve my objectives, and if it didn't then with all due respect...👎🏽
🎇 Inspiring discussion with Nadia on the live panel at a previous event 🚀
👉🏽 How I choose which event to go to given tight budgets and the need for results 📈
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And another big benefit is the ability to network with your peers and bring back some of their learnings too.
Panelists at the Customer Service Symposium can get quite spicey!
It's interesting and fun. We need events to encourage progress. Otherwise, it is all theory based and will be slow.
🎇Learning directly from other people's experiences and fast track your understanding🚀
🎇 Inspiring discussion with Nadia on the live panel at a previous event 🚀
🎇 Great Event Experiences
v. Duff ones👎🏽 |
Choose the events that provide greatest value - not the old, tired talking heads sales talks.
Observations from the watchers. Perhaps every event should have an Experience survey at the end?
We get panel chairs involved who have listened to the keynote and can then curate a learning discussion.
Nadia Soloman introduces Vumatel and her role within the Experience industry and company.
🎇 Lynn Baker discusses the Awards process in South Africa 🚀
🌍 African Innovation in
Digital Transformation 🤖 |
ACX Program overview (pdf)
Give us a call on +44 7429 518277 and we'll get one of our partners, coaches or consultants to help you out with any questions you may have.
You can e-mail the team directly too if you like just drop a note to [email protected] and she will help point you in the right direction.
