WEBINAR - CX MANAGEMENT OFFICE
Proven, tried and tested how-to embrace the Customer Experience across the enterprise > JOIN HERE <
How can you transform your organization to Customer Centric success in less than 6 months?
In three stages in this short webinar we will walkthrough and handhold as you learn how the greatest and the best companies on the planet make the difference for their people and customers everyday.
Pretty cool eh? > JOIN HERE <
WEBINAR - CUSTOMER GOLD
This webinar features the rarest alchemy of converting customer experiences into precious metal. Steve Towers walks you through a casestudy in the use of CX Lifecycle Map.
Developing a consensus and subsequent action plan is key to success. Watch how one airline delivers Successful Customer Outcomes.
WEBINAR - THE CUSTOMER GAME
Steve Towers walks you through two very powerful mindset templates. The Outside In Strategic Matrix (OISM) and the Successful Customer Outcome Canvas (SCOC).
Revealing the secrets of the best we then invite you to review the INNER CIRCLE.