BP Group

CPP Coaches & ACX Mentors – Find a Certified CX Coach

Find a certified CPP Coach or ACX Mentor near you. Our global community of accredited customer experience coaches and mentors can support your certification journey and organisational CX transformation. Search by location and specialisation.

About this page

What we deliver

BP Group helps C-suite executives and senior leaders transform customer experience through the CEMMethod framework, the ACX executive governance programme, and CPP professional accreditation. 145,000+ professionals have been certified across 140+ countries, with our work deployed at organisations including Disney, Google, Virgin, and Amazon.

Recognition and accreditation

Our certifications are independently accredited — including by the Project Management Institute (PMI) and the American Council on Education (ACE) — and our governance frameworks align with global standards such as the ISO 10002 customer satisfaction standard. To explore further, see our story, browse our insights and analysis, or read participant perspectives from senior decision-makers.

Where to start

If you are looking to start, you can review the free Triple Crown Readiness Audit, find a certified CPP coach or ACX mentor, or contact our team. The full canonical URL for this page is https://www.bpgroup.org/coaches.