WHAT IS THE TRAINING LIKE?

A senior leader shares her observations and learning points

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WHAT IT TAKES TO BE A GREAT LEADER
​(TED Talk with Rosalinde Torres)

Rosalinde on what it takes today and tomorrow to be a great leader.

PEX GLOBAL CONTRIBUTOR OF THE YEAR AWARD

Steve Towers was honoured by the PEX community with the 2018 Global Contributor of the year Award

RICHARD BRANSON
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​walks us through putting the Employees first

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TARGET OPERATING MODELS AND CX

The strategic objectives of the Target Operating Model are realised when harnessed with Customer Experience thinking and practice. Here we discuss the opportunity.

HOW WILL I FEEL AFTER THE SESSION?

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