WHAT IS THE TRAINING LIKE?
A senior leader shares her observations and learning points
WHAT IT TAKES TO BE A GREAT LEADER
(TED Talk with Rosalinde Torres)
KEYNOTE - JAMES DODKINS (LEAN ICELAND)
James Dodkins (the little guy on the left bottom of picture) delivers a keynote to most of Icelands business population. If you liked the webinar you will love this entertaining talk.
PEX GLOBAL CONTRIBUTOR OF THE YEAR AWARD
Steve Towers was honoured by the PEX community with the 2018 Global Contributor of the year Award
RICHARD BRANSON walks us through putting the Employees first
KEYNOTE - THE CUSTOMER FEEDBACK CONSPIRACY
Dive straight in with James Dodkins as he reveals the Customer Feedback Conspiracy. And that is not a joke.
If you watched the cool keynote you'll get the backstory here.
TARGET OPERATING MODELS AND CX
The strategic objectives of the Target Operating Model are realised when harnessed with Customer Experience thinking and practice. Here we discuss the opportunity.
HOW WILL I FEEL AFTER THE SESSION?