WHAT IS THE TRAINING LIKE?
A senior leader shares her observations and learning points
WHAT IT TAKES TO BE A GREAT LEADER
(TED Talk with Rosalinde Torres)
Rosalinde on what it takes today and tomorrow to be a great leader.
PEX GLOBAL CONTRIBUTOR OF THE YEAR AWARD
Steve Towers was honoured by the PEX community with the 2018 Global Contributor of the year Award
walks us through putting the Employees first
TARGET OPERATING MODELS AND CX
The strategic objectives of the Target Operating Model are realised when harnessed with Customer Experience thinking and practice. Here we discuss the opportunity.
HOW WILL I FEEL AFTER THE SESSION?