FREE
A LIVE 3 hour session in Dubai for managers and executives looking to start or accelerate their Customer Experience Management (CEM) programmes.

Registration is now closed - Please take a look at our Accredited Customer Experience Professional (ACXP) training HERE
  • Heads of Customer Experience
  • Heads of Customer Service
  • Heads of Customer Success
  • Heads of Customer Engagement
  • Directors of Customer Experience
  • Directors of Customer Service
  • Directors of Customer Success
  • Directors of Customer Engagement
  • Chief Customer Officers
  • Chief Executive Officers
  • Managing Directors
  • any similar roles
"I recently attended the session and it was a turning point for me in terms of managing and designing customer experience. The methodology is pragmatic and  one that can really make a difference for the customer while increasing revenue, service and reducing costs. I would recommend this programme to all organizations that are pursuing customer centricity."
Kirsty Dare, Director of Customer Service, ABSA, South Africa​