FREE
A LIVE 3 hour session in Dubai for managers and executives looking to start or accelerate their Customer Experience Management (CEM) programmes.

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Registration is now closed - Please take a look at our Accredited Customer Experience Professional (ACXP) training HERE

• Heads of Customer Experience
• Heads of Customer Service
• Heads of Customer Success
• Heads of Customer Engagement
• Directors of Customer Experience
• Directors of Customer Service

• Directors of Customer Success
• Directors of Customer Engagement
• Chief Customer Officers
• Chief Executive Officers
• Managing Directors
• any similar roles

"I recently attended the session and it was a turning point for me in terms of managing and designing customer experience. The methodology is pragmatic and  one that can really make a difference for the customer while increasing revenue, service and reducing costs. I would recommend this programme to all organizations that are pursuing customer centricity."
Kirsty Dare, Director of Customer Service, ABSA, South Africa​