Building a Moments of Truth Management System - in the room with global experts and leaders
ALIVE full-day session in DENVER for senior managers and executives looking to accelerate their Customer Experience Management (CXM) programs. Taking the Next Practices of global leaders you will leave with a complete system for implementing, double-quick, an MOT Management System. The first step in building a CX Ecosystem.Following the success of our first CX PopUp day, we are running a second session!
Are you a Manager or Executive looking to learn the steps to Customer Experience Management mastery? If you are, then attending one of our full-day in-depth sessions will be perfect for you. We will be running this exciting one-day session in Denver on August 29th.
Why Attend?You will learn:
We've worked with some of the best performing and most innovative CX leaders and companies on the planet, and now we want to share what we've learned with you.
Who Should Attend?This Moments of Truth Masterclass session is perfect for:
100% Cast Iron Guarantee!If you do not feel that this event has delivered you 100% value we will FULLY REFUND your fee 100%.
No questions asked.
ALIVE full-day session in DENVER for senior managers and executives looking to accelerate their Customer Experience Management (CXM) programs. Taking the Next Practices of global leaders you will leave with a complete system for implementing, double-quick, an MOT Management System. The first step in building a CX Ecosystem.Following the success of our first CX PopUp day, we are running a second session!
Are you a Manager or Executive looking to learn the steps to Customer Experience Management mastery? If you are, then attending one of our full-day in-depth sessions will be perfect for you. We will be running this exciting one-day session in Denver on August 29th.
Why Attend?You will learn:
- Who is using Customer Experience Management to reduce costs, grow revenues and improve service (simultaneously)?
- The 5 steps that the world's leading companies use as their business transformation backbone.
- The number 1 mistake 99% of organizations are making when it comes to CX.
- Simple questions that give CEM breakthroughs within minutes.
- The strange game that guarantees that you'll never think about CX in the same way again.
- How to INNOVATE any CX or Process with immediate benefits
- How to reframe the Customer Experience to consistently deliver Successful Customer Outcomes
- What critical measures of success will convince everyone in the organization to implement CX
- Where and when to apply a proven approach to transforming any Customer Experience
We've worked with some of the best performing and most innovative CX leaders and companies on the planet, and now we want to share what we've learned with you.
- If you class yourself as a beginner you will get a quick and dirty kick start into how CX works.
- If you class yourself as an intermediate, you will get more insight into how some of the best-performing companies in the world use CX.
- If you class yourself as an expert, you'll get a mindset shift that will ensure that you never approach CX in the same way again.
Who Should Attend?This Moments of Truth Masterclass session is perfect for:
- Heads of Customer Experience
- Heads of Customer Service
- Heads of Customer Success
- Heads of Operations
- Directors of Customer Experience
- Directors of Customer Service
- Directors of Finance
- Directors of Operations
- Directors of Customer Success
- Directors of Customer Engagement
- Chief Customer Officers
- Chief Executive Officers
- Managing Directors
100% Cast Iron Guarantee!If you do not feel that this event has delivered you 100% value we will FULLY REFUND your fee 100%.
No questions asked.
Check the calendar for other coming soon Events - Virtual, Inhouse, Customized to your industry, 1,2,4,7 days to suit
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