FREE
LIVE 6 hour sessions around the world for managers and executives looking to accelerate their Customer Experience Management (CEM) programs.
Are you a Manager or Executive looking to learn the steps to Customer Experience Management mastery? If you are, then attending one of our handson 6 hour sessions will be perfect for you. We will be running the sessions in different cities over the world throughout 2019-20.
Here are some of the Upcoming Sessions in the next few weeks.
If you are interested, move quickly as seats fill up fast!
Orlando - January 18 - 10 AM - 1 PM SORRY SOLD OUT
Dubai - March 14 - 9 AM - Noon
Denver - March 29 - 10 AM - 1 PM
Los Angeles - April 5 - 10 AM - 1 PM
London - April 19 - 10 AM - 1 PM
Here are some of the Upcoming Sessions in the next few weeks.
If you are interested, move quickly as seats fill up fast!
Orlando - January 18 - 10 AM - 1 PM SORRY SOLD OUT
Dubai - March 14 - 9 AM - Noon
Denver - March 29 - 10 AM - 1 PM
Los Angeles - April 5 - 10 AM - 1 PM
London - April 19 - 10 AM - 1 PM
"I recently attended the session and it was a turning point for me in terms of managing and designing customer experience. The methodology is pragmatic and one that can really make a difference for the customer while increasing revenue, service and reducing costs. I would recommend this programme to all organizations that are pursuing customer centricity."
Kirsty Dare, Director of Customer Service, ABSA, South Africa
Kirsty Dare, Director of Customer Service, ABSA, South Africa