Accredited Customer Experience™
(ACX) Training
Looking to deliver outstanding customer experiences
without compromise? The Accredited Customer Experience™ training is for you. |
Looking to radically improve your business processes with a customer centric focus?
Then the Certified Process Professional™ training is for you. |
Join with 100,000+ professionals across 116 countries.
Featuring the CEMMethod v.11 (born in 2001 - see it's pedigree here)
Featuring the CEMMethod v.11 (born in 2001 - see it's pedigree here)
Accredited Customer Experience™ Program
|
Certified Process Professional™ Program
|
Coming to a city near you…
July >> Johannesburg, South Africa Johannesburg CPPM 16-19 July 2018 August >> Johannesburg, South Africa Johannesburg ACXM 20-23 August 2018 >> Melbourne, Australia Melbourne CPPM 27-30 August 2018 September >> Melbourne, Australia Melbourne ACXM 3-6 September 2018 >> Denver, Colorado, USA Denver ACXM 17-20 September 2018 October >> Washington DC, USA Washington DC ACXM 1-4 October 2018 >> Johannesburg, South Africa Johannesburg ACXM 22-25 October 2018 >> Dubai, UAE Dubai Masters ACXM 28-31 October 2018 December >> London, England London ACXM 10-13 December 2018 Jan-Feb-Mar 2019 >> Orlando, Florida Orlando ACXM 28-31 January 2019 >> Los Angeles, USA Los Angeles ACXM 5-7 February 2019 >> Dubai, UAE Dubai Masters ACXM 3-6 March 2019 |
"After experiencing how powerful the training was late last year I recently engaged the BP Group to redesign an entire end to end process within our business. We had varying levels of expertise in the room, and in 3 days we had completely redesigned our process, which now truly focussed on the right Successful Customer Outcome. The engagement experienced was exceptional and all of those involved said it helped them to be truly customer focussed and engaged in their work."
Chris Wix, Head of Business Improvement, National Australia Bank, Australia
Chris Wix, Head of Business Improvement, National Australia Bank, Australia